If for any reason you are not satisfied with our product or there was a problem with the order, contact us within 30 days with your order number at info@scentclub.co.uk

Once we have received the item, we will inspect the item and notify you whether we will accept or reject for a refund.

If approved, we will process the refund. Please allow 2-5 working days for the refund to clear, if you have not yet received your refund after 5 working days, contact us and we will look into it for you.